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How’s this for service

by Gary Harsel on March 26th, 2013

How’s this for service

One of our customers in Pennsylvania (Kurtz’s Live Bait Vending) called the first thing on this past Friday morning letting me know that they had just secured two new high end locations. He wanted two Sportsman as fast as we could get them to him, for trout season starts in PA the following Saturday. Well the order was placed on Friday, his machines shipped on Monday and the delivery appointment is set up with the carrier for Wednesday. From the factory in Iowa to the customer in PA delivered in 4 business days. Let’s see the competition top that.

Our solid partnership with the manufacturer enables us to not only deliver the best vendor on the market today for vending live bait and outdoor sports supplies in a year round outdoor environment, but also deliver the machines to our clients as quickly as possible.

In this business where every day counts during the fishing season, waiting several weeks for a machine to arrive isn’t going to put profits in the bank.

Great customer service is paramount to our company and to me personally and always has been since I started this in 1997.  Gary Harsel

a partnership that works!

From → General News

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